Privacy Policy
Effective July 2026
Padonia Park Club (“Padonia Park Club,” “we,” “us,” or “our”) respects your privacy. This policy explains what information we collect, how we use it, and the choices you have when you use our website, member portal, and related services (the “Services”).
Information we collect
- Account & membership information — names, family/household members, email address, phone number, mailing address, and emergency contacts you provide.
- Payment information — billing details processed by our payment processor (Stripe). We do not store full card numbers on our servers.
- Usage & check-in data — visits, event and program registrations, waivers signed, and similar activity needed to run the club.
- Communications — the email address and mobile number you use to receive login codes, receipts, and the notifications you have chosen.
How we use your information
- Provide and administer memberships, events, programs, billing, and facility access.
- Authenticate your login and secure your account (including one-time verification codes).
- Send you the account notifications, reminders, and messages you have requested.
- Operate, maintain, and improve the Services and comply with legal obligations.
Text messaging (SMS)
If you provide a mobile phone number and opt in, we use it to send you the messages you requested — such as login verification codes, account and billing notifications, and, where you have opted in, club reminders and news. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, or get help by replying HELP.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with the subcontractors that help us deliver these messages (for example, our SMS provider) is limited to sending the messages you requested. Text-messaging opt-in data and consent are not shared with any third parties.
How we share information
We do not sell your personal information. We share it only as needed to run the Services:
- Service providers who process data on our behalf — for example payment processing, email and SMS delivery, document storage, and hosting — under agreements that limit their use to providing those services.
- Legal & safety — when required by law or to protect the rights, property, or safety of the club, our members, or the public.
Data retention
We keep your information for as long as your membership is active and as needed to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements.
Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your choices
- Update your contact details and notification preferences in your member portal.
- Opt out of text messages any time by replying STOP; opt out of marketing email using the unsubscribe link.
- Request access to or correction of your personal information by contacting us.
Children's privacy
Membership accounts are managed by a parent or guardian. We do not knowingly collect personal information directly from children without a parent or guardian's involvement.
Changes to this policy
We may update this policy from time to time. We will post the updated version here with a new effective date.
Contact us
Questions about this policy? Contact us at info@padonia.com or (410) 252-2046.